Returns & Exchanges

At The Scented, we want you to be completely enamored with your new fragrance. If you are not entirely satisfied with your purchase, we offer a 30-day return window for unopened and unused products.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

2

Prepare the Package

Carefully pack the unused items in their original designer packaging and place them inside a sturdy shipping box to prevent damage during transit.

3

Ship It Back

Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.

4

Receive Your Refund

Once our quality control team inspects the returned fragrance, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing