Frequently Asked Questions

Everything you need to know about your luxury fragrance journey.

Are your fragrances authentic and original?

Absolutely. At The Scented, we source our products directly from authorized distributors or the brands themselves to ensure every bottle is 100% authentic.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your scent sooner.

What is your return policy for opened perfumes?

Due to the nature of beauty products, we can only accept returns on unopened and sealed items within 30 days of purchase to maintain hygiene standards.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to customs fees and longer transit times depending on the destination.

How should I store my perfume to ensure it lasts?

To preserve the integrity of the notes, store your fragrance in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as a bathroom.

Can I get samples before committing to a full bottle?

We offer a 'Scent Discovery' program where you can purchase 2ml decants of our most popular fragrances to test on your skin before buying a full-sized bottle.